We take pride in our commitment to ensuring your satisfaction with every purchase. Our team is dedicated to providing high-quality products and exceptional customer service. If for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy.
You may return any item within 30 days of receiving your purchase order for a full refund or exchange it for other items of equal value. To initiate a return, simply contact us by email at firstname.lastname@example.org or by phone at (213) 683-1040, Monday through Friday, from 9:00 am to 5:00 pm PST. Our friendly customer service team will be happy to assist you.
To be eligible for a return, the purchased items must be in their original condition and include the invoice and warranty. We take great care in inspecting all items before they are shipped to ensure their quality and authenticity. We stand behind our products and want you to shop with confidence.
Thank you for choosing Lucci Jewelry. We appreciate your business and hope to exceed your expectations with every purchase.